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A structured workflow in 60 to 120 minutes

A journey through light and dark — surfacing what shines, illuminating what's hidden, igniting new ideas, and piecing together the full picture. Here's how each phase unfolds.

Total session: 60 to 120 minutes
1
5-10 min

Bright Spots

"Where is light already shining?"

Start with what's working. Participants anonymously share wins, successes, and positive observations. This builds psychological safety and sets a constructive tone.

Anonymous contributions remove bias
Real-time submission with live updates
Sets positive, constructive tone
"Cross-team collaboration improved after the new Slack channels"
Anonymous • just now
"Sprint velocity up 20% this quarter"
Anonymous • 1m ago
"Customer NPS hit all-time high"
Typing...
2
10-15 min

Shadows

"What's hiding in the dark?"

Now surface what's not working. Anonymity is crucial here — people can share honest observations about blockers, friction, and problems without fear.

Psychological safety enables honesty
AI detects and groups similar ideas
Surfaces hidden organizational friction
Process Bottlenecks 4
"Approval delays..." "Sign-off process..." "Too many reviewers..." "Waiting on legal..."
Resource Constraints 3
"Team stretched..." "Need more devs..." "Bandwidth issues..."
3
5 min

Shadow Voting

"Which shadows need our attention?"

Democracy in action. Everyone gets equal votes to prioritize which shadows matter most. The collective wisdom surfaces what's truly important.

Equal vote allocation for all participants
Real-time vote tracking
Top shadows advance to Sparks phase
Process bottlenecks
15
Resource constraints
12
Communication gaps
8
Tool limitations
5
4
15-20 min

Sparks

"What ideas ignite us?"

AI transforms top shadows into "How Might We" questions. Participants brainstorm solutions in a structured way, building on the problem understanding.

AI generates "How Might We" prompts
Spark brainstorming for top shadows
Anonymous contribution continues
HMW: How might we reduce approval bottlenecks without sacrificing quality?
"Implement parallel approval tracks for low-risk items"
Anonymous • just now
"Create a fast-track process for changes under $5k"
Anonymous • 30s ago
5
5 min

Spark Voting

"Which sparks shall we fan?"

Same democratic process, now for sparks. The group prioritizes which ideas have the most potential and support.

Vote on most promising sparks
Builds consensus and buy-in
Top sparks advance to Aha Moments
Parallel approval tracks
18
Fast-track process
14
Approval automation
10
6
10 min

Aha Moments

"What did we discover?"

Plot sparks on an effort-impact matrix. AI assists with categorization, but facilitators and participants make final placement decisions.

Effort vs Impact visualization
AI suggests Skillset/Mindset/Toolset categories
Identify quick wins and big bets
1
🚀 Quick Wins
High Impact • Low Effort
1. Create a standardized campaign brief template...
Toolset 2 votes
2
🏗️ Major Projects
High Impact • High Effort
2. Implement unified marketing dashboard...
Toolset 1 vote
1
Fill Gaps
Low Impact • Low Effort
3. Establish weekly brand council meetings...
Mindset 0 votes
1
🔄 Reconsider
Low Impact • High Effort
4. Hire a dedicated marketing operations specialist
Skillset 0 votes
7
10 min

Commitments

"Where do we go from here?"

Turn insights into action. Assign owners, set due dates, and create clear accountability. Contributors become implementers.

Clear action items with owners
Due dates and milestones
Export to your project management tool
Implement parallel approval tracks for engineering
JD
Jamie D.
Due: Jan 15
Draft fast-track policy for sub-$5k decisions
SK
Sarah K.
Due: Jan 8
Evaluate approval automation tools
MR
Mike R.
Due: Jan 22

Ready to run your first Huddle?

See the full workflow in action with a personalized demo. We'll walk you through each phase and show how it applies to your team.

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