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A structured workflow in 60 to 120 minutes

A journey through light and dark — surfacing what shines, illuminating what's hidden, igniting new ideas, and piecing together the full picture. Here's how each phase unfolds.

Total session: 60 to 120 minutes
1
5-10 min

Bright Spots

"Where is light already shining?"

Start with what's working. Participants anonymously share wins, successes, and positive observations. This builds psychological safety and sets a constructive tone.

✓
Anonymous contributions remove bias
✓
Real-time submission with live updates
✓
Sets positive, constructive tone
"Cross-team collaboration improved after the new Slack channels"
Anonymous • just now
"Sprint velocity up 20% this quarter"
Anonymous • 1m ago
"Customer NPS hit all-time high"
Typing...
2
10-15 min

Shadows

"What's hiding in the dark?"

Now surface what's not working. Anonymity is crucial here — people can share honest observations about blockers, friction, and problems without fear.

✓
Psychological safety enables honesty
✓
AI detects and groups similar ideas
✓
Surfaces hidden organizational friction
Process Bottlenecks 4
"Approval delays..." "Sign-off process..." "Too many reviewers..." "Waiting on legal..."
Resource Constraints 3
"Team stretched..." "Need more devs..." "Bandwidth issues..."
3
5 min

Shadow Voting

"Which shadows need our attention?"

Democracy in action. Everyone gets equal votes to prioritize which shadows matter most. The collective wisdom surfaces what's truly important.

✓
Equal vote allocation for all participants
✓
Real-time vote tracking
✓
Top shadows advance to Sparks phase
Process bottlenecks
15
Resource constraints
12
Communication gaps
8
Tool limitations
5
4
15-20 min

Sparks

"What ideas ignite us?"

AI transforms top shadows into "How Might We" questions. Participants brainstorm solutions in a structured way, building on the problem understanding.

✓
AI generates "How Might We" prompts
✓
Spark brainstorming for top shadows
✓
Anonymous contribution continues
HMW: How might we reduce approval bottlenecks without sacrificing quality?
"Implement parallel approval tracks for low-risk items"
Anonymous • just now
"Create a fast-track process for changes under $5k"
Anonymous • 30s ago
5
5 min

Spark Voting

"Which sparks shall we fan?"

Same democratic process, now for sparks. The group prioritizes which ideas have the most potential and support.

✓
Vote on most promising sparks
✓
Builds consensus and buy-in
✓
Top sparks advance to Aha Moments
Parallel approval tracks
18
Fast-track process
14
Approval automation
10
6
10 min

Aha Moments

"What did we discover?"

Plot sparks on an effort-impact matrix. AI assists with categorization, but facilitators and participants make final placement decisions.

✓
Effort vs Impact visualization
✓
AI suggests Skillset/Mindset/Toolset categories
✓
Identify quick wins and big bets
1
🚀 Quick Wins
High Impact • Low Effort
1. Create a standardized campaign brief template...
Toolset 2 votes
2
🏗️ Major Projects
High Impact • High Effort
2. Implement unified marketing dashboard...
Toolset 1 vote
1
Fill Gaps
Low Impact • Low Effort
3. Establish weekly brand council meetings...
Mindset 0 votes
1
🔄 Reconsider
Low Impact • High Effort
4. Hire a dedicated marketing operations specialist
Skillset 0 votes
7
10 min

Commitments

"Where do we go from here?"

Turn insights into action. Assign owners, set due dates, and create clear accountability. Contributors become implementers.

✓
Clear action items with owners
✓
Due dates and milestones
✓
Export to your project management tool
✓
Implement parallel approval tracks for engineering
JD
Jamie D.
Due: Jan 15
✓
Draft fast-track policy for sub-$5k decisions
SK
Sarah K.
Due: Jan 8
✓
Evaluate approval automation tools
MR
Mike R.
Due: Jan 22

Ready to run your first Huddle?

See the full workflow in action with a personalized demo. We'll walk you through each phase and show how it applies to your team.

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